Academic Year Programs Cancellations

If Seattle JazzED cancels an academic year program on or before the start of the program, 100% of your paid tuition will be refunded back to you. We will let you know about the cancellation immediately via email with more information.

If Seattle JazzED cancels one or more quarters of an academic year program after the start of the program, the cost of each cancelled quarter (as chosen by the registrant during sign up) will be refunded.

Example: Foundations is $2,400 a year, or $800 a quarter. If Spring Quarter is cancelled:

  • Full price (no waiver): families will be issued an $800 refund

  • 25% OFF: families will be issued a $600 refund

  • 50% OFF: families will be issued a $400 refund

  • 75% OFF: families will be issued a $200 refund

If a student or family cancels enrollment before the start of the academic year program, a full tuition refund will be issued. Any paid program tuition can also become an allocated credit balance to use towards registration for another program in the future. If you’re interested in receiving your refund as a credit, please contact our Programs Team at programs@seattlejazzed.org for further assistance.

If a student or family cancels enrollment after the start of the academic year program, a partial refund will be issued based on the percentage of classes that remain AND chosen refund method.

  • If receiving refund to original payment method:

    • A cancellation fee of $25 is added to the transaction

    • Example: If you paid $2,000 for Fall Quarter ($200/class) and cancel after 7 classes, a refund of $600 ($200 x 3 classes) will be processed. At the end, the customer will receive $575 back after the cancellation fee.

  • If receiving refund to Active account:

    • Customer will receive the amount equal to the number of classes remaining based on their chosen tuition.

    • Example: If you paid $2,000 for Fall Quarter ($200/class) and cancel after 7 classes, the customer will receive a $600 credit ($200 x 3 classes) in their Active account to use for future programming.

Refunds for Private Lessons

If a Seattle JazzED private lesson teacher must cancel a scheduled private lesson, we will reach out to the student’s family immediately via email or text to schedule the lesson for the week after the last lesson at the same date and time.

If a student or family cancels more than 48 hours in advance of their scheduled lesson, we will schedule the lesson for the week after the last lesson at the same date and time.

If a student or family cancels within 48 hours of their scheduled lesson or does not show up to their scheduled lesson within 15 minutes of the lesson start time, that lesson will be forfeited, and lessons will resume on the next scheduled lesson date (if applicable).

If you need further assistance with your refund or cancellation, please reach out to our Programs team at programs@seattlejazzed.org or give us a call at 206.324.JAZZ (5299) and someone from the team will respond.